Customer Service and SiriusXM Technical Support
One of the most important features of the SiriusXM service is their ability to provide you with streaming capabilities. This includes a variety of music and audio programs, as well as live events. The SiriusXM app allows you to play songs and videos, view and share your playlists, and check your calendar. Even better, the SiriusXM app supports Bluetooth and an aux input for connecting to your head unit. However, you can only access these functions if you have a compatible device.
The company is not responsible for incompatibilities with third-party devices, but they will be happy to take a look at any technical issue you are having. For example, if your radio loses its signal occasionally, your Customer Care agent can work with your provider to ensure you are receiving the optimal signal. Alternatively, your car dealership may be able to help you fix the problem.
Having a compatible Sirius XM radio is one of the first things you should do when considering using the service. XM has satellites that transmit their signals to the ground. These signals bounce back and forth, depending on the area you are in. Some parts of the country are more fortunate than others. If you are in an area where the signal is weak, you might want to get yourself a more robust antenna. Likewise, if you are in an urban area, you might want to consider a cellular modem instead.
The Sirius XM system has been a hit with consumers because of its many great features. Although not as widely available as a subscription to a terrestrial radio, SiriusXM is a step above in several ways. For example, the Sirius XM Radio features a variety of screen shots to illustrate any problems you are experiencing. Additionally, the company offers order confirmations and billing statements. On top of that, there are numerous consumer complaints ranging from long wait times to rude customer service representatives. Many customers have complained about the fact that the customer service department at Sirius XM simply does not bother to listen to their customers" requests. Luckily, there are several Sirius XM customer service options that can remedy most problems.
It"s no secret that the Sirius XM system is not the cheapest option, but it is not difficult to justify the cost when you consider its many features. For instance, the Sirius XM radio features the latest technology, which is important for a growing industry. Other perks include the ability to use the Sirius XM app on your smartphone, tablet or laptop while you are traveling, or in mountainous areas.