Customer Service at Sirius XM
The best part about calling customer service is that you can talk to real people and not just robots. For example, you can talk to a human being about a question about your bill, or you can request that your payment information be changed from your credit card to your bank account. Even better, if you are the type of person who likes to take a proactive approach, you can ask Sirius XM to take action for you.
Sirius XM isn"t exactly known for its customer service, which is why you may be wondering if the service is still worth your time and money. If you have a pressing issue, you can call the customer service number at any time. However, if you have a less pressing matter, you should probably do some homework before you start the phone conversation. After all, you"ll want to make sure you"re able to get a satisfactory resolution to your issue.
While there are a number of reasons to call a customer service representative at Sirius XM, you"ll also find that most of the time you"ll get a resounding "no." Luckily, the company isn"t as picky as you might think. You can expect to speak to a live human being at least a few times a month, if not every day. Additionally, you can use the online chat service to get in touch with a customer service representative directly. In the event you don"t get a live human being, you can also contact your car dealership. It"s worth the effort, since it will save you from having to call Sirius XM in the first place.
Ultimately, the Sirius XM service is a good option for your entertainment needs. Whether you"re looking for high-quality music, HD radio, sports, or comedy, you can get it. Depending on where you live, the service is available Monday through Friday from 8 am to 8 pm Eastern Time.